FAQ

1. What types of phone cases does Maidtohost offer?

We offer stylish & protective cases for the latest models, including:

  • Clear & transparent cases (show off your phone color)

  • Shockproof & rugged cases (military-grade drop protection)

  • Printed & patterned cases (marble, glitter, floral, abstract, aesthetic)

  • Matte, glossy & soft-touch finishes

  • Slim & minimal cases

  • Wallet & card-holder cases

  • Compatible with iPhone, Samsung Galaxy, Google Pixel, and more. Check each product for exact model support.

2. What shipping options are available?

We offer the following shipping methods to U.S. customers:

  • Express Shipping: 3–6 business days – $20.00

  • Free Standard Shipping: 7–14 business days – $10.00

  • FREE SHIPPING: 7–14 business days – FREE (Our most popular choice!)

Note: Times are estimates and may vary due to location, holidays, or carrier volume.

3. How long will it take to receive my order?

Most orders process and ship within 1–3 business days. After shipping, your delivery time depends on the chosen method:

  • Express: 3–6 business days

  • Standard / Free Shipping: 7–14 business days

We’ll email a tracking number as soon as your case is on its way!

4. Do you ship internationally?

Currently, we only ship within the United States. We do not offer international shipping at this time.

5. What is your return policy?

We offer a 30-day return window for unused, undamaged cases in original packaging with tags. If your case arrives damaged, defective, or incorrect (wrong model), please contact us immediately with photos so we can arrange a replacement or refund. For more details, please visit our full Refund Policy page.

6. Are your phone cases protective and high-quality?

Yes! Most of our cases feature:

  • Military-grade drop protection (tested from 6–12 ft)

  • Raised edges for screen & camera protection

  • Flexible TPU + hard PC hybrid construction

  • Precise cutouts & wireless charging compatibility They’re slim, lightweight, grippy, and built to last.

7. How do I care for my Maidtohost phone case?

Wipe clean with a soft, damp cloth and mild soap. Avoid harsh chemicals, alcohol, or abrasive materials that could damage prints or finish. For clear cases, avoid prolonged sun exposure to prevent yellowing. Air dry completely before putting it back on your phone.

8. Have more questions?

We’re here to help you find the perfect case! For inquiries, email us at SonedaMayoran@gmail.com or use our contact form. We typically respond within 24–48 hours.

Our Address: 852 N Campbell Ave, Chicago, Illinois 60622, United States